PRIVACY

How we handle project information

Information you provide

GOLOVO collects the information you choose to submit, including customer and contact details, site and project information, requested contact roles, communication preferences, photos, voice notes, plans, and other attachments.

How we use it

We use submitted information to respond to you, evaluate and scope work, schedule conversations or site visits, prepare opportunities and proposals, maintain customer and project records, provide requested services, and protect our business and customers. A role or approval responsibility requested through the public form is not treated as verified purchasing authority.

Communications and consent

Project-related email and text preferences are recorded separately. You may ask us to stop optional email or text messages at any time. We may still send communications necessary to respond to a current request, provide contracted services, or meet legal and security obligations.

Service providers and disclosure

We use service providers to host the website, store submissions and attachments, and operate business systems. We disclose information when needed to provide the requested service, comply with law, prevent fraud or misuse, or protect rights and safety. We do not sell personal information.

Retention and security

We retain project records for as long as reasonably needed for evaluation, service, accounting, dispute prevention, and legal obligations. We use access controls and private storage appropriate to the information, but no Internet transmission or storage system can be guaranteed completely secure.

Your choices

To ask about, correct, or request deletion of information you submitted, email go@golovo.co. We may retain records that are required for contracts, accounting, security, or legal compliance.

Updates

We may update this notice as our services and systems change. The effective date above identifies the current version.